How the Process Works

Nationwide Mail-In Repair Save time and skip the trip. Our seamless mail-in service gets your hardware back in action with zero hassle.

1. Submit Your Request Fill out our quick online form with your device details. We’ll instantly confirm your request via email and send you full shipping instructions.

2. Send Your Device Pack your device safely and send it over. You can use your preferred courier or request our pre-paid Royal Mail Tracked label. We’ll notify you the moment it arrives.

3. Approve, Pay & Receive We perform free diagnostics* and send you a clear repair plan. Once approved and repaired, you pay online, and we ship your device safely back to your address.

   *Diagnostics are free with an approved repair (otherwise £15).

Local Collection (Corby & Nearby Areas) Too busy to travel? We will collect your device straight from your door.

1. Book a Collection Complete our short online form with your postcode and device details. We will email you to confirm a convenient time and address for pickup.

2. Safe Handover We will securely collect the device from your home or office and briefly confirm its model, reported fault, and visible condition. (Note: A small collection fee may apply depending on distance).

3. Approve, Repair & Return We perform free diagnostics* and send you a clear quote. Once approved, our experts repair your device and safely deliver it back to your door (or send it via tracked shipping).

*Diagnostics are free with an approved repair (otherwise £15).